How do I track my order?

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We try to mail all in stock orders within 2 days of order receipt. We will email you the tracking number to the email you provide in the web order. If you are a group, we only email the group leader the tracking numbers. 

 

 

What are your delivery options?

 

We ship all individual orders via US Postal Service Priority Mail.  Group orders or large individual orders, will be shipped via UPS. We only ship Fed Ex on request.

 

 

 

How do I return an item?

 

If you need to return and item, and we understand this may happen. PLEASE first call or email us to acquire a return authorization number. We accept returns and exchanges within 30 days of shipping, and the item must be returned in original condition. We also request that you include the following in writing in the box: Name, Address, Reason for Return or Exchange, and date you received the item. This will assist in our turnaround time for exchange or credit. 

Please note that we cannot refund the shipping charges either direction.